Frequently Asked Questions
Everything you need to know about your GODA beauty journey.
Are GODA products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All GODA products are 100% cruelty-free and we offer a wide range of vegan-certified formulas.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for opened products?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you experience an allergic reaction, please contact our support team.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
How should I store my skincare products?
To maintain potency, store your GODA products in a cool, dry place away from direct sunlight. Some of our serums can be refrigerated for an extra cooling effect.